Terms of Sale

 

All YOM plate numbers have been verified with the MTO and are available for use under the YOM program. The following terms of sale will apply to all purchases:

Payment

I accept all major credit cards as well as PayPal, Interac e-Transfer, cheque or money order. Paying in person? No problem! In addition to cash, I also accept all major credit cards using my secure Square swipe reader.  I do not charge GST or HST – I pay both on your behalf if applicable. Buy with confidence – YOMplates.ca is a registered business in Ontario (Registration # 230140725) as well as a member of the Automobile License Plate Collectors Association (Registration #9419).

My website does not allow for instant payment, but instead send me an e-mail and I will send you detailed instructions on how to pay. Depending on the payment method you choose I generally send an official Credit Card or PayPal invoice for payment through a secure and encrypted on-line banking website. This way you have a formal receipt for your purchase and something for your records. I can also take credit card orders by phone if need be.


Shipping

All prices quoted include free shipping within Ontario. NEW!  Except for motorcycle plates, I now send all packages via Canada Post, Expedited Service with insurance and tracking number (motorcycle plates are sent via regular letter mail). Expedited service typcially takes 2-3 business days within Ontario. Allow more time if located in Northern Ontario. If you require additional services such as courier, the applicable cost will be over and above the initial price quoted.

Location

I’m located in Ottawa. If desired, you can pick up the plates in person. Just let me know and we can arrange a time.

Six-month Guarantee

I offer a 100% money back guarantee for 6 months after purchase. If the MTO refuses to register a set of my YOM plates during the 6-month guarantee period, just send them back to me in the same condition as you received them. I will issue a full refund or offer to exchange for another pair free of charge – your preference. After 6 month’s time, the purchaser assumes the risk of the YOM plates being passed and registered by the MTO.

Rejection

In the unlikely event that the MTO rejects a pair plates you bought from me, I will require a copy of the rejection slip as confirmation and to process a refund or exchange. In some situations the MTO has made an error and I have contacted them to overturn the ruling. With well over 1,000 YOM pairs sold to date, my customers’ approval success rate is 99% and this should not be an issue. I will cover the cost of your return shipping should this happen.

Returns and Refunds

Initial 15-Day Period
Your 100% satisfaction is always unconditionally guaranteed. If for some reason you are not pleased with your YOM plates, you may return them within 15 days for a full refund provided they are returned in the same condition as you received them.

6-month Guarantee Period
If you changed your mind during the 6-month guarantee period and wish to return a pair (provided the pair has not been registered with the MTO), I may be interested in buying back the pair depending on my stock levels. Any refund outside the initial 15-day return period will be pro-rated at 80% of the initial purchase price.

After 6-month Guarantee Period
YOMplates.ca reserves the right to refuse requests for returns and refunds after the 6-month guarantee period. In some instances and subject to price negotiation, I may be interested in buying back the pair.

Unless otherwise noted, the buyer is responsible for return shipping costs.

 

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